1. Acceptance of Terms
By accessing and using the SacrasCraft website (sacrastraf.center) and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, you may not use our services.
2. Description of Service
SacrasCraft provides personalized gift services including custom engraving, photo printing, and related personalization services. We specialize in creating unique, customized items for personal and commercial use.
3. User Accounts
3.1 Account Creation
- You may need to create an account to access certain services
- You must provide accurate and complete information
- You are responsible for maintaining the confidentiality of your account
- You must notify us immediately of any unauthorized use
3.2 Account Responsibilities
- You are responsible for all activities under your account
- You must not share your account credentials
- You must update your information when it changes
4. Orders and Payments
4.1 Order Process
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order
- Order confirmation does not guarantee availability
- Custom orders may require additional approval steps
4.2 Pricing and Payment
- All prices are in Canadian dollars unless otherwise specified
- Prices are subject to change without notice
- Payment is required before production begins
- We accept major credit cards and other specified payment methods
- Additional fees may apply for rush orders or special services
4.3 Taxes and Fees
- Applicable taxes will be added to your order total
- Shipping and handling fees are separate from product costs
- International orders may be subject to additional duties and taxes
5. Custom Orders and Content
5.1 Customer-Provided Content
- You grant us license to use provided content for order fulfillment
- You warrant that you own or have permission to use all provided content
- You are responsible for the accuracy of all text and specifications
- We are not responsible for errors in customer-provided content
5.2 Content Restrictions
We reserve the right to refuse orders containing:
- Copyrighted material without proper authorization
- Offensive, defamatory, or inappropriate content
- Content that violates any laws or regulations
- Trademarked material without proper authorization
5.3 Proof Approval
- Digital proofs may be provided for certain orders
- Customer approval is required before production
- Changes after approval may incur additional charges
- Production timeline begins after final approval
6. Production and Delivery
6.1 Production Times
- Standard production times are estimates, not guarantees
- Production begins after payment and final approval
- Rush orders are available for additional fees
- Delays may occur due to factors beyond our control
6.2 Shipping and Delivery
- Shipping costs are calculated based on destination and method
- Delivery times are estimates provided by shipping carriers
- Risk of loss transfers to you upon delivery to carrier
- Special handling or insurance may be available for additional cost
7. Quality and Satisfaction
7.1 Quality Standards
- We maintain high standards for all products and services
- Natural variations in materials are normal and expected
- Color variations may occur due to monitor and material differences
- We will make reasonable efforts to match specifications
7.2 Defects and Errors
- We will replace or refund items with manufacturing defects
- Claims must be made within 30 days of delivery
- Photos of defective items may be required
- We are not responsible for errors in customer-provided content
8. Returns and Refunds
8.1 Custom Items
- Custom and personalized items are generally non-returnable
- Exceptions may be made for manufacturing defects
- Order cancellations may incur restocking fees
8.2 Refund Process
- Approved refunds will be processed to the original payment method
- Processing time may vary by payment method
- Shipping costs are generally non-refundable
9. Intellectual Property
9.1 Our Intellectual Property
- All website content, designs, and materials are our property
- You may not reproduce or distribute our content without permission
- Our trademarks and logos are protected by law
9.2 Customer Intellectual Property
- You retain rights to your original content
- You grant us license to use content for order fulfillment
- We will not use your content for other purposes without permission
10. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.
11. Limitation of Liability
- Our liability is limited to the cost of the product or service
- We are not liable for indirect, consequential, or special damages
- We are not responsible for delays beyond our reasonable control
- Some jurisdictions may not allow these limitations
12. Indemnification
You agree to indemnify and hold harmless SacrasCraft from any claims, damages, or costs arising from your use of our services or violation of these terms.
13. Modifications to Service
- We reserve the right to modify or discontinue services
- We may update these terms from time to time
- Continued use constitutes acceptance of modified terms
- Significant changes will be communicated to users
14. Termination
- We may terminate or suspend accounts for violations of these terms
- You may close your account at any time
- Termination does not affect completed transactions
- Certain provisions survive termination
15. Governing Law and Disputes
- These terms are governed by the laws of Ontario, Canada
- Disputes will be resolved in the courts of Ontario
- We prefer to resolve disputes through direct communication
- Some claims may be subject to arbitration
16. Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.
17. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
18. Contact Information
For questions about these Terms of Service, please contact us:
19. Acknowledgment
By using our services, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by them.